Kazakhstan Prosecutor General Warns of National Bank Impersonation Scams

September 23, 2026 at 10:47 AM2 min

This digest was compiled by AI from multiple sources — links to the originals are below.

Kazakhstan's Prosecutor General's Office warned citizens about fraudsters posing as National Bank employees to steal money. In the past month and a half, 39 such cases have been registered nationwide. One victim in Zhezkazgan lost 9 million tenge after following the scammers' instructions.

Key Facts

The Prosecutor General's Office reported 39 cases of fraud involving National Bank impersonation in the last month and a half.
On September 17, 2026, the Ulytau Region Police Department opened a pre-trial investigation into the theft of 9 million tenge from a Zhezkazgan resident.
The victim withdrew all money from his deposits and transferred it to third parties after fraudsters claimed his personal data had been compromised.
The Prosecutor General's Office reminded citizens that National Bank employees never demand loans, property sales, or money transfers by phone.

Fraud Scheme

Fraudsters call citizens, introduce themselves as National Bank employees, and claim that criminals have stolen their personal data and are trying to withdraw money from their accounts. They then instruct victims to withdraw all funds from their deposits and transfer the money to third parties, supposedly to protect the savings. The Prosecutor General's Office stated that National Bank employees and other government officials never require citizens by phone to take out loans, sell property, or transfer money to third parties under the pretext of protecting it from fraudsters.

Zhezkazgan Case

On September 17, 2026, the Ulytau Region Police Department began a pre-trial investigation into the theft of funds from a resident of Zhezkazgan. The fraudsters, posing as National Bank employees, told the man that his personal data had been compromised and that criminals were attempting to steal money from his accounts. Believing the callers, the man withdrew all money from his deposits and, following their instructions, transferred the funds to third parties, resulting in a loss of 9 million tenge. The pre-trial investigation into this case is ongoing.

Public Warning

The Prosecutor General's Office urged citizens to be vigilant and not to disclose SMS codes, passwords, bank card details, or other information that could give access to their funds. The office also reminded that National Bank employees and other government officials do not demand by phone that citizens take out loans, sell property, or transfer money to third parties.