Samsung blocks user accounts worldwide without explanation
This digest was compiled by AI from multiple sources — links to the originals are below.
Samsung has begun blocking user accounts worldwide without explaining specific reasons. Users report being unable to sign in, with a message saying the account was deactivated for security reasons. The blocks affect access to phone settings, Samsung Find, Samsung Wallet, and SmartThings.
Key Facts
- Samsung began mass-blocking user accounts worldwide in early September, according to 9to5Google.
- Affected users see the message: "Unable to sign in. Account deactivated for security reasons."
- The blocks affect access to phone settings, Samsung Find, Samsung Wallet, and Samsung SmartThings.
- Samsung has not yet explained the reason for the blocks and says it will look into the issue.
Account Blocking Wave
Samsung began mass-blocking user accounts worldwide in early September, according to a report by 9to5Google. Complaints appeared on Reddit and Samsung's official forums at the start of September. Users of Samsung smartphones reported being unable to log into their Samsung accounts. When attempting to sign in, users see the message: "Unable to sign in. Account deactivated for security reasons."
Affected Services
The blocks affect access to phone settings, Samsung Find, Samsung Wallet, and Samsung SmartThings. Samsung has not yet explained the reason for the blocks. The company says it will look into the issue.
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