ING and Ace & Tate report customer data exposure at logistics partner
This digest was compiled by AI from multiple sources — links to the originals are below.
ING and Ace & Tate warned customers last week that personal data may have been exposed in a security incident at a shared logistics partner. The potentially compromised information includes names, addresses, phone numbers, and order details, but no financial or login credentials. The incident is linked to CEVA Logistics, which has previously disclosed breaches affecting Ajax, bol, and De Bijenkorf.
Exposed Data
ING stated that its logistics partner processes personal information for loyalty point orders, potentially exposing names, addresses, phone numbers, emails, and ordered product details. Ace & Tate reported exposure of contact and delivery information, including postal addresses and phone numbers. Neither company saw any compromise of payment data, bank account numbers, credit card details, or login credentials. Both ING and Ace & Tate have notified the Dutch data protection authority; Ace & Tate also informed the UK's ICO.
Logistics Partner Link
Both companies identified the incident as originating at a logistics partner, which multiple Dutch retailers have linked to CEVA Logistics. Last week, De Bijenkorf and bol disclosed potential data breaches tied to the same firm, following an earlier incident involving Ajax. ING and Ace & Tate did not officially name CEVA, but the logistics giant informed them it could not rule out customer data involvement. The incident does not affect in-store shopping at Ace & Tate, though order processing times may be longer temporarily. ING has recommended customers avoid clicking unsolicited links and monitor accounts.
What's Next
The Dutch data protection authority and the ICO are expected to investigate the incident's scope and the logistics partner's security measures. It remains unclear how many customers were affected or whether additional companies will report similar exposures in the coming days.
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ING and Ace & Tate report customer data exposure at logistics partner
