Kazakh resident reports eGov glitch giving access to another user's account
This digest was compiled by AI from multiple sources — links to the originals are below.
A Kazakhstan resident claimed he logged into another person’s eGov account by scanning a QR code, sparking a security review by the service. The incident, captured on video and shared widely on social media, raises questions about the protection of personal data on the government portal. eGov's press service said it contacted the user and launched an investigation, but did not explain how the breach occurred.
The Security Glitch
A user attempting to access his eGov account via QR code was instead logged into a stranger’s profile. The account contained records of clinic registration, moped registration, and a voluntary refusal of bank loans — services the actual user said he never requested. The incident was recorded and shared on social media, prompting immediate public concern over the security of Kazakhstan’s central e-government platform.
Official Response
eGov’s press service confirmed it contacted the user and initiated an inspection, but did not clarify whether a system-wide vulnerability existed. Officials have not confirmed if any personal data was compromised. The platform, used by millions for government services, has faced previous scrutiny over data leaks, including a reported leak of 4.2 million users’ data from educational platform Daryn.online earlier this year.
What's Next
eGov is expected to release findings from its investigation in the coming days. It remains unclear whether the glitch exposed a systemic flaw that could affect other users or if it was an isolated incident.
3 sources
Kazakh resident reports eGov glitch giving access to another user's account
